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German Billing Professional
2 weeks ago
We are seeking a skilled German-speaking billing professional to provide exceptional customer service and resolve billing issues efficiently.
This role requires strong communication skills, attention to detail, and experience in customer service.
The ideal candidate will be responsible for managing billing documents, correcting errors, and providing top-notch customer service via phone and email.
Key Responsibilities:
- Manage billing documents and correct errors by issuing credit/debit notes.
- Provide top-notch customer service on the phone and via email.
- Support with investigating systems to prevent future billing inconsistencies.
To succeed in this role, you should have:
- At least one year of customer service experience.
- Experience using Microsoft Excel is an advantage.
We offer a range of benefits to support your personal and professional growth, including:
- Full training to help you perform at your best.
- Flexible benefits including UPS Pension Scheme/Healthcare and Life Assurance.
- Tuition Reimbursement opportunities.
- Chances to progress thanks to our 'promotion from within policy'.
