Debt Collection Specialist

3 days ago

Dublin, Dublin City, Ireland beBeeCredit Full time €40,000 - €60,000

Job Summary:

A highly skilled professional is sought to play a pivotal role in managing the company's debtor's ledger, ensuring timely collection of receivables and mitigating credit risk.

Key Responsibilities:

  • New Account Setup:
    • Establish and maintain new customer accounts in the finance system.
    • Perform thorough credit checks using external agencies and internal criteria prior to account activation.
  • Credit Control & Collections:
    • Proactively manage and collect outstanding debts from customers in line with company credit terms.
    • Draft and send formal written communications to customers requesting overdue payments.
    • Monitor aged debt reports and initiate escalation procedures for long-overdue accounts.
  • Internal & External Liaison:
    • Work closely with sales representatives to resolve account disputes, billing queries, and ensure alignment on credit-related issues.
    • Liaise with solicitors and external collection agencies for legal recovery action against non-paying customers.
  • Receipts & Reconciliation:
    • Accurately process customer payments and receipts in the accounting system.
    • Reconcile customer accounts and resolve unallocated or disputed payments.
  • Month-End Processes:
    • Perform month-end cut-off procedures for accounts receivable and ensure accurate posting of receipts.
    • Prepare and distribute customer statements in line with month-end schedules.
    • Generate and submit reports on aged debtors, cash collections, and credit risk to senior management.

Requirements:

  • Proven experience in credit control, accounts receivable, or a similar finance role.
  • Strong knowledge of credit risk procedures and customer account management.
  • Proficiency in accounting software and Microsoft Excel.
  • Excellent communication and negotiation skills.
  • High attention to detail and accuracy in data processing.
  • Ability to work under pressure and meet deadlines.

Desirable:

  • Experience with legal debt recovery processes.
  • Familiarity with ERP systems such as Microsoft Dynamics 365, SAP, Sage, NetSuite, or similar.
  • Knowledge of regulatory requirements around credit and collections.

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