Reservations Professional

3 days ago


Kerry, Ireland beBeeCustomer Full time €35,000

We are currently recruiting for an experienced reservations professional to join our team in South Kerry.

The main responsibilities for the role include assisting with everyday bookings and inquiries, managing logistics and transport arrangements, arranging accommodation, and providing exceptional customer service to enhance the experience of golf members and showcase the property and its facilities.

Requirements

  • A minimum of two years' experience working in a reservations administration or related role is essential.
  • Previous experience working in a golf club reservations department is considered a significant advantage.
  • Experience with managing bookings, transport, and logistics, creating itineraries, processing payments, and billing.
  • Excellent communication, organization, and time management skills.
  • A well-presented, professional manner with a positive attitude and customer service-oriented approach.
  • Computer proficiency and experience using and updating CRM software packages.
  • A flexible attitude to working hours, as this role includes mornings, afternoons, evenings, weekends, and bank holidays on a rotation basis.

Key Skills

  • Customer Service
  • Communication
  • Organization
  • Time Management
  • Computer Proficiency
  • CMS/Customer Relationship Management Software

About the Role

  • A competitive salary package will be negotiated based on experience.
  • Meals on duty and free parking on site.
  • A personal development plan will be created to support your growth and development.
  • Discounts and privileges on the golf course and other amenities.
  • Other benefits will be discussed at interview stage.

Why Choose Us?

  • An opportunity to work with a dynamic and supportive team.
  • A chance to develop your skills and experience in a fast-paced industry.
  • A collaborative and supportive team environment.


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