Experienced Front Office Manager Wanted

6 days ago

CarrickonShannon, County Leitrim, Ireland beBeeManagement Full time €40,000 - €55,000
Job Opportunity

We seek an accomplished Front Office Manager to oversee daily operations and provide exceptional guest experiences.

Responsibilities:
  • Implement, train staff on Standard Operating Procedures (SOPs) and maintain hotel standards.
  • Ensure seamless arrival and departure procedures, promoting a positive experience for guests.
  • Efficiently manage reservations calls, delivering superior guest care.
  • Attend meetings, including daily stand-ups and weekly Head of Department gatherings.
  • Oversee room allocation and collaborate with Accommodation to ensure timely availability.
  • Promote the hotel, its amenities, and local activities to enhance guest satisfaction.
  • Maintain accurate filing and administration in the department.
  • Recruit and train new team members to enhance overall performance.
Requirements:
  • Previous experience as a Front Office Manager is essential.
  • Working knowledge of Front Office Systems.
  • Excellent written and spoken English skills.
  • Superb interpersonal, organizational, and communication skills.

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