Dynamic Hotel Front Office Manager Wanted

2 weeks ago

CarrickonShannon, County Leitrim, Ireland beBeeManagement Full time €38,000 - €40,000

Front Office Manager Opportunity

We are seeking an experienced Front Office Manager to lead a high-performing team and deliver exceptional guest experiences.

About the Role:

This is an exciting opportunity to join our hotel team as a Front Office Manager. As a key member of our management team, you will be responsible for leading and motivating a great team of professionals to achieve excellent service standards.

Main Responsibilities:
  • Develop and implement efficient arrival and departure procedures to ensure seamless guest experiences.
  • Manage reservations calls and provide high levels of guest care through effective communication and problem-solving skills.
  • Attend regular meetings with senior management to discuss hotel operations and drive performance improvements.
  • Liaise with accommodation teams to ensure timely room allocation and availability.
  • Promote hotel services and local activities to guests, enhancing their stay and satisfaction.
  • Maintain accurate filing and administration within the department.
  • Recruit and train new team members to achieve excellent service standards.
Requirements:
  • Prior experience in a similar role is essential.
  • A working knowledge of Front Office Systems is required.
  • Excellent written and spoken English language skills are necessary.
  • Strong interpersonal, organizational, and communication skills are essential.
Benefits:

This role offers a unique opportunity to develop your leadership skills and contribute to the success of our hotel team.

You will have the chance to work with a talented team of professionals and make a positive impact on our guests' experiences.

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