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IT Service Delivery Manager
2 weeks ago
IT Service Delivery Manager
Job Description:The role of an IT Service Delivery Manager is to lead a team of analysts and developers to provide Application Support Services across various service delivery platforms.
This involves designing and implementing an IT Service that meets the needs of multi-client/multi-platform operations, ensuring systems remain operational, and managing costs, resources, and delivery schedules.
The successful candidate will have experience managing Application Support teams, working in a client-facing role, and possessing knowledge of Software Architecture and standard IT Practices.
Required Skills and Qualifications:- Experience in IT Service Management
- Leadership skills with ability to motivate teams
- Strong analytical and problem-solving skills
- Knowledge of ITIL framework
- Excellent communication and interpersonal skills