Accurate Vehicle Repair Estimator

1 week ago

Ennis, Clare, Ireland beBeeEstimator Full time €45,000 - €60,000

Job Title: Accurate Vehicle Repair Estimator

 

About the Role:

We are seeking a highly skilled and experienced professional to join our team as an Accurate Vehicle Repair Estimator.

 

Key Responsibilities:

  • Evaluate vehicle damage accurately using industry-standard estimating software.
  • Prepare clear, detailed repair estimates that meet industry standards.
  • Communicate effectively with insurance providers, customers, and workshop teams.
  • Plan and document repair jobs efficiently to support workflow.
  • Ensure all assessments and documentation are accurate, thorough, and compliant.
  • Greet customers in a friendly, positive manner and make them feel comfortable during the sales and estimate process.
  • Educate customers about the process of getting a vehicle repaired, including insurance procedures, repair techniques, safety, value, etc.
  • Inform customers confidently that you want their business and ensure they feel valued.
  • Maintain a professional dress code at all times.
  • Develop a follow-up system for all estimates not captured and completed jobs.
  • Handle customer dissatisfaction issues swiftly and effectively.
  • Prepare estimates accurately and efficiently on our computerised estimating system, ensuring the estimate becomes the blueprint for repairs.
  • Achieve accuracy and detail in all aspects of the job.
  • Familiarise yourself with guidelines and procedures for processing jobs using step-by-step administrative processes.
  • Monitor and maintain company sales performance standards and sales goals, posting results for management review each month.
  • Continuously improve sales skills, knowledge, and strategies to increase traffic and closing ratio.
  • Negotiate agreed prices on every job to ensure the company's ability to earn a profit.
  • Verify signatures, work authorisations, and pre-inspection checklists before initiating repairs.
  • Document special information on the Job File in the computer for staff members' reference during the repair process.
  • Liaise with the Parts Department to ensure parts are ordered via email, maximising profitability in the parts department.
  • Review final accounts and supplements for accuracy, checking the final repairs prior to delivery to the customer.
  • Develop an ongoing campaign to capture fleet accounts, insurance company referrals, and boost customer awareness.
  • Implement a systematic approach to outside sales calls and put plans into action whenever workload allows.
  • Attend daily meetings, reviewing current sales and production status, and planning daily, weekly, and monthly strategies to boost performance.

 

What We Offer:

  • A full-time, secure role within a respected and expanding organisation.
  • Competitive salary based on experience, with performance-based bonus potential.
  • Ongoing professional development and training opportunities.
  • A supportive, collaborative, and professional working environment.

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