Guest Experience Coordinator

5 days ago


Dublin, Dublin City, Ireland beBeeCustomerService Full time €25,000 - €36,000
Job Title: Guest Experience Coordinator

We are seeking a detail-oriented and customer-focused individual to join our team as a Guest Experience Coordinator.

The successful candidate will be responsible for maintaining the cleanliness and comfort of our guests by ensuring that all rooms and public areas are kept to a high standard. This includes cleaning allocated bedrooms, bathrooms, and common areas, operating machinery safely and efficiently, daily stocking of trolleys and caddies, using cleaning chemicals responsibly, wearing personal protective equipment when necessary, adhering to recycling procedures, and returning lost property to the accommodation department.

This role requires strong communication and interpersonal skills to provide efficient and friendly service to guests. The ideal candidate will be able to handle guest requests and complaints professionally, while also being aware of their surroundings and reporting any hazards, accidents, or near misses.

In addition to these duties, the Guest Experience Coordinator will be required to wear correct uniform and name badge, maintain high standards of personal hygiene and grooming, and attend relevant training courses. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and is looking for a rewarding career in the hospitality industry.

To be successful in this role, you will need to have excellent attention to detail, be proactive and flexible in your approach, and be able to work well under pressure. You will also need to be willing to learn and take on new responsibilities as the business evolves.

If you are a motivated and enthusiastic individual who is passionate about providing outstanding customer service, we would love to hear from you. Please submit your application today



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