Front Desk Supervisor

2 days ago


Cavan, Cavan, Ireland beBeeCustomerService Full time €30,000
Senior Receptionist Role

We are seeking a highly skilled and customer-focused Senior Receptionist to join our dynamic team in Cavan. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, providing exceptional service to guests and ensuring smooth day-to-day operations.

The ideal candidate will have strong communication skills, previous hotel reception/front office experience, and the ability to multitask effectively. They will be responsible for welcoming and checking in guests, communicating hotel services and facilities, managing check-in and check-out procedures efficiently, handling daily cashing and balancing of tills, dealing with guest complaints or issues in a professional manner, completing handover briefings, and liaising with all relevant departments to coordinate guest needs.

Key Responsibilities:

  • Welcome and check in guests on arrival
  • Communicate hotel services and facilities to guests
  • Manage check-in and check-out procedures efficiently
  • Handle daily cashing and balancing of tills
  • Deal with guest complaints or issues in a timely manner
  • Complete handover briefings to ensure smooth team communication
  • Liaise with all relevant departments to coordinate guest needs

Benefits:

  • Accommodation provided


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