
Front Desk Ambassador
5 days ago
Job Opportunity: Senior Receptionist
">We are seeking a highly skilled and customer-focused Senior Receptionist to join our hotel team in Cavan. As a key member of our front office team, you will be responsible for creating a warm and professional welcome for all guests.
">This is an excellent opportunity to develop your career in the hospitality industry with a well-established and successful hotel. You will have the chance to work closely with our Front Office Manager and other departments to ensure that all services run smoothly.
">The ideal candidate will have strong communication skills, previous experience in a similar role, and be able to multitask in a fast-paced environment. If you are a team player with a passion for delivering exceptional customer service, we would love to hear from you.
">Key Responsibilities:
">- Warmly welcome and check in all guests on arrival.">
- Communicate hotel services and facilities to guests in a clear and friendly manner.">
- Manage check-in and check-out procedures efficiently.">
- Handle daily cashing and balancing of tills.">
- Deal with guest complaints or issues in a professional and timely manner.">
- Complete handover briefings to ensure smooth team communication.">
- Liaise with all relevant departments to coordinate guest needs.">
Requirements:
">- Strong team player with excellent communication skills.">
- Previous hotel reception/front office experience desirable but not essential.">
- Flexible to work a roster that may include evenings and weekends.">
- Ability to multitask in a fast-paced environment.">
- Excellent attention to detail and organisational skills.">
Benefits:
">- Accommodation provided.">
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