Experienced Front Desk Manager

3 days ago

Dublin, Dublin City, Ireland beBeeHospitality Full time €32,000
Front Desk Manager

We are seeking a highly skilled and experienced Front Desk Manager to join our hotel team. As the first point of contact for our guests, you will be responsible for delivering exceptional service, ensuring a seamless check-in experience, and providing personalized attention to all visitors.

In this role, you will be an integral part of our front office team, working closely with colleagues to maintain high standards of hospitality and exceed customer expectations. You will also be responsible for managing front desk operations, including checking guests in and out, handling room assignments, and resolving any issues that may arise during their stay.

To succeed as a Front Desk Manager, you will require excellent communication skills, a friendly and approachable demeanor, and the ability to work under pressure in a fast-paced environment. You should also have a solid understanding of hotel operations and be able to prioritize tasks effectively to meet deadlines.

Key Responsibilities:
  • Deliver exceptional guest service and ensure a smooth check-in/check-out process
  • Manage front desk operations, including room assignments, key management, and guest communication
  • Maintain accurate records and reports, including guest information and hotel occupancy
  • Resolve guest complaints and issues promptly and professionally
  • Collaborate with other departments to provide seamless service and support to guests
Requirements:
  • Minimum 2 years of experience in a similar role or a related field
  • Excellent communication and interpersonal skills
  • Able to work under pressure in a fast-paced environment
  • Basic knowledge of hotel operations and systems
  • High school diploma or equivalent required; degree in hospitality or a related field preferred
Benefits:
  • Gross salary: 32,000 per annum
  • Annual leave: 20 days per annum
  • Free meals while on duty
  • Comprehensive training and development programs
  • Discounts on accommodations within the company's hotels
Our Commitment:

We value diversity, equity, and inclusion as fundamental pillars of our success. We welcome all applications, regardless of gender, ethnicity, religion, disability, age, sexual orientation, or gender identity. We believe that a diverse team enriches our culture and drives excellence in service.

We are committed to sustainability and social responsibility. Through our Proudly Committed strategy, we place sustainability at the heart of all our decisions. This program reflects our dedication to minimizing environmental impact, promoting responsible practices, and making a positive contribution to the communities where we operate.

  • Front Desk Manager

    11 hours ago

    Dublin, Dublin City, Ireland beBeeFrontDeskManager Full time €40,000 - €60,000

    We are seeking an experienced Front Desk Professional to oversee the daily operations of our hotel's reception area.The successful candidate will be responsible for managing front desk staff, training and developing their skills, reviewing standard operating procedures and implementing improvements as necessary.Key aspects of this role include:Managing group...

  • Hotel Front Desk Representative

    3 days ago

    Dublin, Dublin City, Ireland beBeeCustomer Full time €25,000 - €35,000

    Job DescriptionWe are currently seeking an experienced professional to join our team as a hotel receptionist. This is a full-time position working 5 shifts per week (any 5 days over 7). The ideal candidate will be available to work early and late shifts during the week, at weekends and public holidays.The successful candidate will be responsible for managing...

  • Front Desk Ambassador

    3 days ago

    Dublin, Dublin City, Ireland beBeeHospitality Full time €30,000 - €40,000

    Front Desk AmbassadorWe are seeking a Front Desk Ambassador to join our dynamic team. As the first point of contact for guests, you will be responsible for delivering exceptional customer service and creating a warm welcome to our establishment.The ideal candidate will possess excellent communication skills, be able to multitask with ease and maintain a high...

  • Front Desk Professional

    1 day ago

    Dublin, Dublin City, Ireland beBeeCustomerService Full time €25,000 - €40,000

    Job DescriptionWe are seeking an experienced Front Desk Professional to join our team. As a Front Desk Professional, you will be the first point of contact for our guests and will be responsible for ensuring that they have a pleasant and memorable stay with us.Your primary responsibility will be to provide exceptional customer service to all guests, respond...

  • Front Desk Associate

    2 days ago

    Dublin, Dublin City, Ireland WeWork Full time

    OverviewAbout WeWork: We provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. WeWork aims to lead the future of work by building a global community that supports members to do their best work and brings ideas to life.About The Opportunity: As a Front Desk Associate, you'll be the heart and face of...

  • Front Desk Manager Position

    21 hours ago

    Dublin, Dublin City, Ireland beBeeCustomerService Full time €28,000 - €42,000

    Job Summary:Guest Service Supervisor RoleWe are seeking a dedicated and customer-focused individual to fill the position of Guest Service Supervisor.The ideal candidate will have previous experience in the hospitality industry, excellent communication skills, and a passion for delivering exceptional customer service.Supervise front desk staff to ensure...

  • Front Desk Associate

    5 hours ago

    Dublin, Dublin City, Ireland WeWork Full time

    About the RoleFront Desk Associate at WeWorkAs a Front Desk Associate, you'll be the heart and face of WeWork's hospitality team as the primary point of contact for our members and guests. You will report to the Community Management team at one of WeWork's locations on weekdays only.ResponsibilitiesCreate a welcoming community environment by greeting all who...

  • Front Desk Support Specialist

    1 day ago

    Dublin, Dublin City, Ireland beBeeSupport Full time €26,000

    Job TitleFront Desk Support SpecialistDescriptionThis role offers an exceptional opportunity to provide administrative support to a dynamic team. We are seeking a highly organized and flexible individual to join our front desk team, ensuring a seamless experience for service users and staff alike.The ideal candidate will possess excellent communication...

  • Front Desk Ambassador

    3 days ago

    Dublin, Dublin City, Ireland beBeeReception Full time €32,000 - €42,000

    Job OverviewWe are seeking a skilled and motivated Receptionist to join our Front Desk team. This role will be the first point of contact for guests, delivering exceptional service and anticipating their needs with strong communication skills.ResponsibilitiesProvide a warm welcome to guests and respond to their queries promptlyDeliver an outstanding guest...

  • Luxury Front Desk Professional

    1 day ago

    Dublin, Dublin City, Ireland beBeeReceptionist Full time €25,000 - €40,000

    Job OverviewWe are looking for a vibrant and dynamic individual to join our Front Desk team. As a Receptionist, you will be responsible for ensuring our guests enjoy their stay with us.Our ideal candidate is someone who can think creatively and offer five-star guest service. You will be part of a diverse and friendly team that is passionate about delivering...