
Luxury Front Desk Professional
2 days ago
We are looking for a vibrant and dynamic individual to join our Front Desk team. As a Receptionist, you will be responsible for ensuring our guests enjoy their stay with us.
Our ideal candidate is someone who can think creatively and offer five-star guest service. You will be part of a diverse and friendly team that is passionate about delivering exceptional customer experiences.
Key Responsibilities- Welcome and assist guests at the Front Desk, providing personalized service and exceeding expectations.
- Maximize revenue opportunities by identifying and promoting additional services and amenities.
- Motivate and collaborate with colleagues to achieve business objectives and improve overall performance.
- Offer expert knowledge of the city and its attractions, helping guests make informed decisions about their stay.
- Manage multiple tasks and priorities effectively, ensuring seamless operations and exceptional guest satisfaction.
- Special rates on overnight stays at our hotels across the UK & Europe.
- A company-wide recognition scheme with vouchers for high-street shops.
- Meals on duty and regular team-building activities.
- Talent referral scheme with a bonus for successful referrals.
- Regular events and celebrations, including Thank You Week and an annual Employee Awards Celebration.
- Access to employee benefits, including life assurance, wellbeing support, and ongoing job-related training programs.
At our hotel, we value personality and interaction with others. Our core values include Consistent, Friendly, Genuine, Positive, and Willing. We offer a great working environment with regular team activities, summer barbecues, Christmas parties, and birthday celebrations.
About UsWe are a dynamic and innovative company with a strong presence in the hospitality industry. With over 50 hotels across the UK & Ireland, we have a reputation for delivering exceptional customer experiences and investing in our people. Join our team and take your career to the next level
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