Luxury Hotel Senior Operations Manager Wanted

4 days ago


CarrickonShannon, County Leitrim, Ireland beBeeOperations Full time €45,000 - €63,000
Senior Operations Manager Job

We are seeking an experienced Senior Operations Manager to lead our dedicated team in a luxury environment. The ideal candidate will have a proven track record of delivering exceptional customer service and driving business success.

About the Role:

This is a fantastic opportunity for a highly motivated and organized individual to take charge of front office operations, manage staff performance, and contribute to business growth.

Key Responsibilities:
  • Oversee daily front desk operations, including check-in/check-out, reservations, and guest queries
  • Lead, support, and train front desk staff to maintain high service standards
  • Handle guest complaints and resolve issues promptly to ensure satisfaction
  • Collaborate with other departments to ensure smooth operations
  • Prepare weekly rosters for the Front Office team
Requirements:
  • Proven experience in hotel front office operations in a managerial or supervisory role
  • Strong leadership and communication skills to inspire and motivate a team
  • Excellent organizational skills with a keen eye for detail
  • A customer-focused mindset and a passion for exceptional service
  • Proficiency in business software and Microsoft Office


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