Customer Experience Specialist

5 days ago


Ennis, Clare, Ireland Carraig Donn Full time
About the Role

This is an exciting opportunity to join Carraig Donn, Ireland's premier lifestyle retailer of Ladies Fashion, Jewellery, and Gifts. Established in 1965, our company has become synonymous with quality and style.

We pride ourselves on delivering outstanding customer experiences, thanks to our talented team of professionals who are dedicated to ensuring our customers receive the best possible service. Our buyers work closely with suppliers to source unique and exclusive products, offering customers a diverse range of choices at affordable prices.

We strive to create lasting relationships with our customers, providing them with the right products at the right time, whether they visit our stores or shop online. Our company is proud of its Irish heritage and employs over 500 people across our Head Office and 42 retail stores nationwide.

This role requires a motivated and enthusiastic individual who can work effectively within a team environment. As a Sales Advisor, you will assist the store team with daily tasks such as customer service, till operations, stock replenishment, delivery handling and visual merchandising.

  • Display awareness of sales targets and key performance indicators (KPIs)
  • Drive sales growth through upselling and cross-selling techniques
  • Provide exceptional customer service, utilising product knowledge to meet and exceed customer expectations


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