
Customer Service Ambassador
1 day ago
We are seeking a Customer Service Ambassador to join our team in delivering exceptional customer experiences. As a key member of our front-of-house staff, you will be the face of our business, responsible for greeting and looking after our guests so they leave delighted.
This is an exciting opportunity for someone who is passionate about delivering outstanding service and has a genuine desire to make a positive impact on our customers' lives. If you are an excellent communicator with great interpersonal skills and a keen eye for detail, we would love to hear from you.
Your key responsibilities will include:
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about our menu and making recommendations to our guests
- Representing our company and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Service Ambassador will have:
- A passion for delivering outstanding service and a commitment to exceeding customer expectations
- Excellent communication and interpersonal skills
- The ability to work under pressure and maintain a calm and composed demeanor
- A willingness to learn and take initiative in resolving customer issues
- A keen eye for detail and a commitment to maintaining high standards
We offer a range of benefits and development opportunities to support your career growth and wellbeing, including:
- Great operational training and development
- Life assurance scheme
- Personal Development and Training opportunities
- A great wellbeing strategy
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Access to some great high street discount vouchers
Here's an idea of what your shift patterns will be: 5 out of 7 days. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.
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