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The Guest Experience Expert role is the foundation of our success as an organization. This individual is responsible for creating a world-class customer experience in our retail stores.
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- They will interact with guests to ensure a great guest experience, assess their needs, and provide customized solutions.">
- They will also provide technical product education by articulating the value and benefit of the product.">
- Additionally, they will facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs according to company standards.">
Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
">Integrity/Honesty: Behaves in an honest, fair, and ethical manner
">Guest Experience: Enjoys working and connecting with, understanding, and helping guests
">Personal Responsibility: Accepts responsibility/accountability for actions; is dependable
">Self-Awareness: Is aware of how words or actions may be perceived by or affect others
">Collaboration and Teamwork: Works productively with others to achieve goals; seeks diverse perspectives
">Enthusiasm: Is enthusiastic about one's own work; looks for ways to make work fun and engaging
">Benefits">At our organization, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer extended health plans, paid time off, savings plans, generous employee discounts, fitness/yoga classes, and personal and professional development programs.
">Others">This position requires a flexible schedule including evenings, weekends, and holidays. The ideal candidate must be willing to work in an environment with bright lights and loud music, move boxes weighing up to 30 lbs (13.6 kg), and work as part of a team and also complete some work independently.
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