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Administrative Support for Customer Success

1 week ago

Laois, Ireland Enva Full time
Job Description:

As a Customer Service Administrator at Enva, you will play a vital role in delivering exceptional customer experiences. Your primary responsibility will be to ensure that all customer inquiries are handled professionally and efficiently, whether through phone calls or emails.


Key Responsibilities:

Key responsibilities include:

  • Taking customer calls and responding to email inquiries
  • Maintaining accurate records of customer interactions
  • Assisting with accounts administration and financial tasks
  • Filing and organising daily dockets
  • Dealing with customer queries and resolving issues promptly

Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Proficiency in MS Office applications, particularly Word, Excel, and Outlook