Experienced Customer Experience Specialist

2 weeks ago

Cork, Cork, Ireland beBeeCustomerExperience Full time €25,000 - €35,000
Job Title: Educator

We are seeking an experienced and dedicated Educator to join our team. As an Educator, you will be responsible for creating a world-class customer experience in our retail stores. You will engage with guests, share product education, and speak authentically about our community and culture.

About the Role:
  • You will interact with guests to ensure a great guest experience in a manner that values their time.
  • You will assess guests' needs to provide customized purchase and return solutions and support.
  • You will provide technical product education by articulating the value and benefit of the product.
  • You will facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs according to company standards.
  • You will move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
  • You will receive guest feedback and partner with store leadership to take appropriate action and

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