Financial Operations Manager

2 weeks ago

Kilkenny, Kilkenny, Ireland beBeeLeadership Full time €60,000 - €90,000
Job Description

We are seeking a highly skilled and experienced professional to lead our treasury operations. As a Treasury Team Lead, you will be responsible for providing strategic guidance and support to our payment processing teams.

  • Ensure that current processes are running efficiently and effectively.
  • Aware of client Service Level Agreements (SLAs) and strive to achieve them.
  • Challenge the status quo with a view to making savings and improving efficiencies.
  • Identify key process issues for resolution, propose solutions and implement where appropriate.
  • Monitor and review all new procedural releases to ensure compliance and understanding by the team.
  • Employ effective Change Management protocol ensuring awareness and agreement across the team and relevant stakeholders before implementing change.
  • Escalate any payment & payroll information/issues that may need to be flagged to Senior Management and carry out the recommended instructions.
  • Ensure that you & your team follow Escalation & Incident Management Procedures.
  • Respond to queries in a timely manner and ensure all items within your team are actioned as expected.
  • Analyse and decipher information to present a high-level analysis to management.
  • Effective time management to deliver high-quality work in a fast-paced environment.
  • Effectively manage competing priorities through delegation, seeking support, query/decide which task needs to be completed first.
  • Demonstrate urgency for all client-related queries and understand that great client experience is one of the key goals for the Business.
  • Maintain up-to-date task lists for your team and regularly review to remove old tasks and ensure all tasks are being completed in line with expectations.
  • Identify additional training requirements within the team through continuous review of workload and performance reviews.
  • Maintain clear training notes for easy referral by team and for use by colleagues to understand processes.
  • Identify, educate, mentor, develop your point person(s) to support with progression.
  • Ensure all daily targets are met by the team.
  • Ensure the team understands the Treasury Career Path and what is required to progress within the Function.
  • Ensure individual and team targets are communicated and provide suggestions and support on ways to achieve same.
  • To be professional in personal presentation, communication, and general behavior to all internal and external customers.
  • Treat all resources, processes, and people with respect, honesty, and integrity. Aim to achieve uniform high standards through continuous training and assessments.
  • Ensure all work including own work is completed in a timely and effective manner.
  • Support the overall team.
  • Ability to understand the bigger picture and strategies to ensure continued growth.
  • Adhere to Payments Team Code of Conduct and ensure team members do the same.

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