Hotel Reception Expert

2 weeks ago


Kerry, Ireland beBeeProfessional Full time €29,400 - €31,500

We are seeking an experienced Front Office Professional to join our team. As a key member of the front desk, your primary responsibility will be to ensure that guests have a memorable experience by handling check-in and check-out procedures with professionalism and friendliness.

Key Responsibilities:

  • Manage guest arrivals and departures, ensuring seamless transitions and exceptional customer service.
  • Effectively multitask and work under pressure while maintaining attention to detail.
  • Provide top-notch customer service to enhance the overall guest experience.
  • Maintain a well-presented, polite, and professional demeanor at all times.
  • Utilize hotel software efficiently, such as hotel management systems, to streamline operations.
  • Adapt to flexible working hours, including mornings, evenings, and weekends.

Requirements:

  • Minimum 2-3 years of experience in a hotel reception role within a 4-star or 5-star hotel environment.
  • Excellent communication and interpersonal skills.
  • Ability to remain composed under pressure and maintain a high level of accuracy.
  • Strong problem-solving skills and adaptability.


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