Commercial Growth Specialist
4 days ago
About IMS connect
We provide trusted Wi-Fi, energy management, and guest technology solutions for the hospitality and serviced living sectors.
Our team's expertise empowers our clients to achieve seamless, secure, and sustainable experiences.
Job Description
Role OverviewWe seek an ambitious Client Relationship Executive to join our commercial team.
Key Responsibilities- Develop and maintain strong relationships with existing clients, ensuring consistent interaction and engagement.
- Identify opportunities to upsell and cross-sell our product portfolio.
- Implement tailored account strategies to drive growth and expansion.
- Ensure smooth post-sale implementation and ongoing support to maintain high client satisfaction.
- Proactively engage with clients to understand their needs and preferences.
Qualifications and Experience
- 1-2 years of experience in account management, sales, or customer-facing role.
- Proven ability to drive growth within existing accounts through upselling and cross-selling.
- Familiarity with Wi-Fi, energy management, or guest technology solutions is advantageous but not essential.
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