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Enterprise Solutions Consultant

7 days ago


Dublin, Dublin City, Ireland Stripe Full time
Support Specialist Job Summary
As an Enterprise Support Specialist at Stripe, you'll work closely with our users, Engineering, and Operations teams to deliver exceptional support experiences. Your expertise will help us identify areas for improvement, develop strategies for enhanced support, and drive business growth through customer satisfaction. If you're passionate about delivering outstanding customer experiences, we'd love to hear from you

Your Key Tasks
  • Provide best-in-class support experiences to users, addressing complex issues and resolving queries efficiently.
  • Collaborate with cross-functional teams to develop strategies for enhanced support and business growth.
  • Identify and analyze areas for improvement in support processes and documentation.
  • Develop relationships with users, identifying opportunities to improve support and overall experience.