Member Relationship Coordinator

6 days ago


Dublin, Dublin City, Ireland beBeeCustomer Full time €42,000 - €55,000
Job Opportunity

Finglas Credit Union is a not-for-profit, community-based credit union that serves its members with integrity and professionalism. We aim to support the financial well-being of our members every step of the way.

The Role

We are inviting applications for a Member Services Officer position in either our main office or sub-office. This role involves delivering exceptional member service, handling daily transactions, ensuring compliance with policies and regulations, and promoting products and services.

Key Responsibilities
  • Provide superior service to members in a timely, professional, and friendly manner.
  • Carry out account openings, loan processing, insurance services, and general enquiries.
  • Ensure adherence to Anti Money Launderation (AML) and Data Protection legislation.
  • Support the promotion of value-added products and services.
  • Maintain accurate member records and handle cash transactions diligently.
Requirements
  • A customer-focused approach with excellent communication skills.
  • Ideal candidates have 3 years' experience in a financial or customer-facing role.
  • Professional qualifications such as QFA, CUA, or APA are desirable.
  • Proficiency in Microsoft Office and good keyboard/data entry skills.


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