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Regional Technical Expert

7 days ago

Dublin, Dublin City, Ireland Hemmersbach Gmbh & Co. Kg Full time

We're looking for a skilled Field Support Technician to join our team

About the Job:

As a Field Support Technician, you will be responsible for providing 2nd line IT support in your region. This role involves varied assignments, including supporting deskside, network, software, and print for various clients.

Your Responsibilities:

  • Resolving a variety of tickets throughout the day.
  • Working autonomously with the support of a dedicated dispatch team and Service Delivery Manager.
  • Maintaining a normal Monday-Friday, 40-hour work week, with occasional remote client site visits.

What We're Looking For:

  • 18 months of IT experience (or equivalent).
  • Experience in Windows 7-11, MS Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, enterprise anti-virus solutions, and IT ticketing systems.

Valid driving license.