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Business Development Professional
2 weeks ago
We are seeking a seasoned professional to fill this key role within our Direct Representatives Team in Ireland.
The ideal candidate will possess a deep understanding of payment solutions and have experience working with businesses in the Hospitality and Retail sectors.
- Promote company services by visiting clients' premises and fostering strong relationships.
- Assist merchants with verification and activation processes, ensuring seamless integration.
- Monitor and analyze portfolio performance, identifying areas for growth and improvement.
- Provide in-person support and consultation for existing customers, delivering exceptional service.
- Engage in both system-scheduled and self-initiated activities, driving results-oriented initiatives.
- Ensure new merchants in the assigned portfolio complete registration, onboarding process streamlined.
- Support existing merchants in maintaining active usage, proactively addressing any concerns.
- Escalate issues by opening cases for problems beyond their resolution scope, collaborating with internal stakeholders.
- Presents product features and benefits to clients in a compelling manner, effective communication skills essential.
Key Requirements:
- 2+ years of experience in business development within a fast-paced environment preferably a financial services institution or to the retail / hospitality (Horeca) business verticals;
- Understanding of financial products / services features and advantages;
- Experience in working with Customer Relationship Management (CRM) systems;
- Outstanding negotiation skills;
- Strong organizational and diary management skills;
- Resiliency and the ability to handle objections;
- The ability to deal with a diverse client base;
- Computer literacy & tech mindset;
- Fluent in English.
