Senior Front Office Manager
5 days ago
We are seeking a highly skilled and motivated individual to lead our front office team and provide exceptional customer service. This is not an office-based position, but requires the ability to motivate and direct the front office team from the lobby.
Key Responsibilities:- Lead and motivate the front office team to deliver outstanding levels of service to guests
- Direct and work with managers and team members to execute all front office operations
- Responsible for all front office functions and team performance
The ideal candidate will have previous experience in a similar position within a 4-5* property and possess excellent communication skills, both oral and written. They will also be fully competent in the property management system, HOTSOFT or similar.
Requirements:- Previous experience in a similar position within a 4-5* property
- Fully competent in the property management system, HOTSOFT or similar
- Excellent communication skills, both oral and written
- Ability to work under pressure and on their own initiative
This is an exciting opportunity for someone who is passionate about the hospitality business and has a strong desire to deliver exceptional results.
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