Senior Insurance Support Specialist

6 days ago

Loch Garman, Loch Garman, Ireland beBeeAdministrative Full time €44,162 - €63,755
Insurance Policy Administrator

The role of the Insurance Policy Administrator is to provide administrative support to our team. This includes assisting in the preparation, issuance, and processing of insurance policies, endorsements, and renewals.

Maintaining and updating client records in our database, ensuring accuracy and confidentiality, is also a key responsibility. Additionally, responding to client inquiries via phone, email, or in-person, providing information and assistance regarding policy details, claims, and billing, is an essential part of this role.

The successful candidate will have excellent communication and organisation skills, with a proven track record in a busy office administration role. Proficiency in using Microsoft Office Suite is essential, and experience using Applied would be a distinct advantage.

This is a full-time, permanent position that offers a competitive salary, great teams and exciting career opportunities, as well as a wide range of benefits including a minimum of 23 days' annual leave, a defined contribution pension scheme, life insurance, income protection, and family friendly policies.

Key Responsibilities:
  • Providing general administrative support to the team
  • Assisting in the preparation, issuance, and processing of insurance policies, endorsements, and renewals.
  • Maintaining and updating client records in the database, ensuring accuracy and confidentiality.
  • Responding to client inquiries via phone, email, or in-person, providing information and assistance regarding policy details, claims, and billing.
  • Coordinating with providers to obtain quotes, process endorsements, and resolve any discrepancies.
  • Supporting the team in preparing reports, presentations, and documentation for meetings.
  • Monitoring and following up on outstanding client requirements and ensure timely completion of tasks.
  • Assisting in the claims process by gathering necessary documentation and liaising with relevant contacts.
  • Ensuring compliance with industry regulations and legal requirements.
  • Participating in team meetings and contributing to process improvement initiatives.

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