
Business Growth Strategist
2 weeks ago
Lead Store Operations Manager
At our company, we are guided by values of Social, Inspirational, and Fearless. Our client creates strong connections with their customers and fosters a vibrant, inclusive culture for our team.
About the Role:
We are seeking a Lead Store Operations Manager to oversee and lead the successful operation of multiple stores within your allocated area. Your core responsibility will be ensuring the overall performance of your stores, driving sales, and leading top talent.
This is a hands-on role that requires a proactive approach to leadership, working closely with all levels of store teams to instill our core values and commitments. You will bring a positive attitude, strong relationship-building skills, excellent communication, and the ability to thrive in a fast-paced, energetic environment.
Key Responsibilities:
- Conduct regular store visits, completing store visit reports and using the information gathered to create actionable strategies that drive sales performance.
- Evaluate and improve customer service standards and brand representation across stores.
- Identify and act on commercial opportunities to maximise sales and profitability.
- Implement effective merchandise strategies, campaigns, and visual presentation standards.
- Develop and retain top talent within your region.
- Create robust succession planning, identifying opportunities for development and improvement.
- Motivate and inspire teams to achieve their highest potential and foster a culture of excellence.
- Develop initiatives to enhance store profitability, focusing on payroll, stock loss, and controllable costs.
- Manage store payroll budgets according to trading conditions and external market forces.
- Set realistic sales targets at both store and team levels, ensuring these goals are met through structured management and coaching.
- Maintain a strong focus on achieving sales and conversion targets, ensuring consistent and sustainable sales growth.
Requirements:
- A minimum of a Leaving Certificate or equivalent qualification.
- Experience in managing large turnover stores or a cluster of stores in fashion or drapery.
- 5 years' experience in area or regional management is an advantage.
- At least 4 years' experience in a leadership role within large multi-site fashion or sports retail.
About You:
- Proven leadership skills with the ability to communicate effectively and build strong, capable teams.
- Strong commercial awareness combined with business acumen.
- Excellent interpersonal and communication skills.
- Analytical mindset with the ability to drive growth and maximise profitability.
- Highly organised, with strong planning ability and multitasking skills.
- Ability to perform under pressure in a fast-paced retail environment.
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