Director of Global Transfer Agency Operations

5 days ago


Dublin, Dublin City, Ireland State Street International (Ireland) Ltd Full time
Job Overview

We are seeking a seasoned professional to lead our Transfer Agency Operations in EMEA. As Head of Transfer Agency EMEA Operations, you will oversee a team of over 550 employees across 5 countries, driving continuous process improvement and operational excellence.

Main Responsibilities
- Execute daily EMEA Transfer Agency operations, prioritizing continuous process improvement and leveraging best practices, automation, and centers of excellence.
- Drive a culture of innovation and transformation throughout the team, partnering with business leaders to establish strategic plans that align with the company vision and goals.
- Ensure day-to-day service delivery and operational risk management across various businesses, supported by global teams.
- Implement a scalable target operating model, optimizing cost benefits and delivering a truly global support model.

About You
- 15+ years' experience managing transfer agency operations at a financial services firm or outsource provider.
- Proven track record of delivering transformation, driving operational efficiencies, and creating scale across global operational teams.
- Experienced Operational Risk Management practitioner with expertise in regulated environments.

What We Offer
- Opportunity to lead a large team and drive significant change within our organization.

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