Car Sales Representative

3 days ago

Kerry, Ireland beBeeCustomer Full time €42,000 - €62,000

We are seeking a highly skilled Customer Experience Advisor to join our team. As the trusted advisor for customers, you will ensure they receive expert guidance throughout their sales, service, and ownership journey.

Key Responsibilities:

  • Welcome and support customers in the showroom, service area, and digital channels.
  • Provide product knowledge on vehicles, technology, and aftersales services.
  • Guide customers through features, connected services, and new model launches.
  • Handle queries and concerns with professionalism, ensuring swift resolution.
  • Assist in vehicle handovers to ensure customers fully understand their car's features.
  • Collect and share customer feedback to help enhance dealership and brand experience.
  • Support marketing and customer engagement events within the dealership.
  • Maintain records on the CRM system and follow up proactively with customers.

The Ideal Candidate:

  • Must hold a clean Driving Licence.
  • Previous experience in customer service, automotive retail, or a related sector is highly desired.
  • Strong interpersonal and communication skills with an enthusiasm for cars, technology, and customer-first mindset is essential.
  • Proficient with CRM systems, digital tools, and MS Office is essential.

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