Booking and Customer Service Coordinator

5 days ago


Dublin, Dublin City, Ireland beBeeCustomer Full time €31,000 - €42,000
Job Description

We are seeking a highly motivated and experienced individual to join our team as a Booking Specialist.

About the Role

The successful candidate will be responsible for efficiently processing and logging inbound telephone and email enquiries, providing exceptional customer service and building long-term proactive relationships with clients and drivers.

Key responsibilities include:

  • Working as part of a team to process and log inquiries in a timely and professional manner
  • Acting as a trusted point of contact for all vehicle maintenance and repair requests
  • Directing vehicles into preferred supplier networks for repairs
  • Building relationships with clients and drivers through effective communication and problem-solving skills
Required Skills and Qualifications

To be considered for this role, you will need:

  • Motivation and drive to deliver excellent results
  • Excellent telephone communications skills
  • Pragmatic decision-making skills to process information and formulate solutions
  • Flexibility and ability to adapt to changing workloads
  • Strong attention to detail and accuracy
Benefits

This role offers a range of benefits, including:

  • A competitive salary and bonus structure
  • Parking allowance
About Us

We offer a supportive and dynamic work environment, with opportunities for career growth and development. We are committed to delivering exceptional customer service and building strong relationships with our clients and drivers.



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