Reservations Specialist

1 week ago


Dublin, Dublin City, Ireland beBeeAdministrative Full time €35,000 - €54,000
Reservations Specialist

This role involves handling all aspects of individual and group room reservations, including making bookings, processing payments and confirming arrangements.

Responsibilities will include answering incoming calls, assisting with reservations, confirmations, room needs and questions. Reservations will be entered into the PMS system in the correct format and information communicated to other departments as needed.

The ideal candidate will have exceptional attention to detail, a strong administrative background and excellent communication skills. They must be able to prioritise in a fast-paced environment and work well under pressure.

  • Ability to manage multiple tasks simultaneously.
  • Strong organisational skills with a high level of accuracy.
  • Excellent written and verbal communication.

Required skills and qualifications include prior experience with the Opera PMS system and working Saturdays. Additional benefits include uniform provision, complimentary staff meals and employee discounted rates for hotel stays.

Benefits
  • Excellent learning and development opportunities.
  • Uniform provided and dry cleaned; complimentary staff meals.
  • Employee discounted rates for IHG hotels; Bike To Work & Tax Saver Scheme.


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