Senior EUC Technical Support Professional

5 days ago


Dublin, Dublin City, Ireland ITC Infotech Full time
Responsibilities:
- Provide end-user support for hardware, software, and peripheral devices.
- Troubleshoot and resolve issues with operating systems, office applications, and enterprise tools.
- Assist users with password resets, account unlocks, and access requests.

Requirements:
- Bachelor's degree in computer science, Information Technology, or a related field (or equivalent work experience).
- 3+ years of experience in system administration and local IT support, preferably in manufacturing or plant environments.
- Proficiency in Windows Server, Active Directory, and Group Policy management.
- Experience with networking concepts (LAN, WAN, DHCP, DNS, VLANs) and tools.
- Familiarity with virtualization platforms such as VMware or Hyper-V.

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