Desktop Engineer

7 days ago


Limerick, Limerick, Ireland Glass, Lewis & Co. Full time
Description:

We are seeking a skilled Desktop Engineer to join our team. As a key member of our IT Operations team, you will be responsible for providing technical support to our users and ensuring the smooth operation of our Windows-based systems.

Main Responsibilities:

* Provide end-user support for hardware and software issues.
* Install, configure, and maintain Windows workstations and laptops.
* Perform regular system updates, patches, and backups.
* Manage user accounts, permissions, and access controls.
* Implement and maintain security measures to protect systems and data.
* Document system configurations, procedures, and troubleshooting steps.
* Collaborate with other IT team members to plan and execute projects.

Requirements:

* Bachelor's degree in Computer Science, Information Technology, or related field.
* 1-2 years of experience in a similar role, preferably in a Windows environment.
* Strong knowledge of Windows operating systems (Windows 10/11, Windows Servers).
* Familiarity with Active Directory, Group Policy, and practical networking.
* Experience with Azure Active Directory, Virtual desktops and infrastructure / cloud computing.
* Basic understanding of networking concepts (TCP/IP, DNS, DHCP).
* Excellent problem-solving skills and attention to detail.
* Strong communication and interpersonal skills.

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