Human Capital Process Improvement Specialist
2 days ago
This role will collaborate closely with the global Human Capital, Corporate Services and Real Estate, and Technology teams to enhance system processes in conjunction with overall goals and objectives.
Key Responsibilities:
- Be a subject matter expert (EMEA focus) in all Human Capital Operations activities and business processes, providing guidance and support to the HR team and employees.
- Process hires, exits, transfers, and other employee data changes. Ensure data is accurate and that processes are moving along efficiently.
- SUPPORT position management and reporting in Workday and Greenhouse, ensuring data is accurate and complete.
- Guide new joiners through pre-hire and onboarding processes, and assist leavers as they exit the firm, ensuring a smooth transition.
- Conduct background checks as part of the hiring process and for compliance-related recertifications and follow up on any discrepancies or required actions.
- Collect and verify work authorization, visa-related documents, and other necessary paperwork upon the employee's first day.
- Coordinate and guide new hires through Workday onboarding processes, ensuring they have a positive and seamless experience.
- Assist employees with personal data updates, queries, and HR-related issues as required.
- Help document, map, and improve HR processes; partner with the Human Capital Systems team to drive changes that enhance efficiency and effectiveness.
- Help run reports, analyze operational metrics, and communicate insights to support decision-making.
- Participate in testing and validation of system enhancements, ensuring they meet the needs of the organization, with a focus on EMEA-specific processes.
Your Skills and Qualifications:
- A minimum of 18 months of relevant experience in a similar role, preferably in a financial or professional services firm.
- Experience on Workday.
- A strong working knowledge of MS Office. Skilled with Excel.
- An understanding of HR processes and regulations in the EMEA region.
- Experience managing processes and data in Workday, Greenhouse ATS, and ServiceNow strongly preferred.
- Excellent organizational and time management skills.
- Petencies for Success:
- Clear intellectual curiosity with the drive and potential to succeed in a fast-paced work environment.
- Systems thinking - willing to learn the end-to-end processes, think about what can be done better, and surface issues and inefficiencies.
- Self-starter - someone who rolls their sleeves up and gets things done; has high energy; a strong work ethic; displays the ability to work independently; be creative; and entrepreneurial.
- Organized, detail-oriented, and proactive problem-solving - surfaces concerns and o.
- Displays maturity and judgment, in particular with regards to handling sensitive information and data. Maintains confidentiality while exercising discretion at all times.
- Team-player - willing to pitch-in when needed to help on projects, tasks and initiatives, as and when needed; enjoys working in a collaborative and collegial environment; humble and enthusiastic with the desire to learn.
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