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Digital Solutions Leader
3 weeks ago
We are seeking an accomplished Senior Manager, Digital to spearhead the delivery of digital solutions across various business lines and global geographies. This role involves defining and driving social, mobile, web and marketing automation solutions to drive customer engagement.
Main Responsibilities:- Shaping strategic direction, overseeing portfolio governance, and ensuring the successful execution of planned programs that drive business value and operational excellence.
- Collaborating with senior business and IT stakeholders to define program vision, strategic objectives, and success metrics.
- Leading portfolio planning and prioritization, ensuring alignment with enterprise digital strategy and customer experience goals.
- Establishing governance frameworks to monitor performance, manage risks, and ensure transparency across all program activities.
- Overseeing the delivery of a high-value portfolio of digital initiatives, ensuring quality, timeliness, and budget adherence.
- Driving proactive risk management, scope control, and change management to ensure program stability and stakeholder confidence.
- Providing executive-level reporting and insights to support strategic decision making and resource allocation.
- Providing Agile best practices across the organization; this will include coaching and mentoring Project Managers, product owners, and developers. Developing processes that improve team productivity.
- Bachelor's Degree in Business, Computer Science, or related discipline.
- Minimum 9 years of experience in project management, business systems analysis, or software development; preferred experience in delivering IT solutions in an enterprise digital and e-commerce landscape.
- Minimum 6 years of managing projects in digital marketing, web design, mobile or interactive media.
- Experience or familiarity with technologies and best practices in areas not limited to: Customer experience, CRM, marketing/sales automation, web content management, e-commerce, PCI, mobile solutions, social engagement, data driven marketing (DMP), and health care.
- Experience managing release cycles or programs involving multiple projects managers and cross-functional development/testing teams.
- Excellent track record in delivering complex and cross functional programs.
- Strong leadership skills with the ability to lead Agile Scrum teams.
- Knowledge of software development practices (e.g. Agile/Scrum, Kanban, SAFe) and tools (e.g. JIRA, Confluence).
- Experience working in matrix global organization where success requires broad orchestration of resources and services.
- Experience working in an FDA-regulated business (e.g. validated software related to medical, pharmaceutical, or life sciences products) and PCI regulated business is preferred.
This role offers an opportunity to work in a dynamic and innovative environment, driving business growth and improving customer experiences. The ideal candidate will possess strong leadership skills, technical expertise, and a passion for delivering high-quality digital solutions.
