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Customer Experience Ambassador
1 week ago
Lululemon Athletica is a leading athletic apparel company focused on creating high-quality, technical products for yoga, running, training, and other athletic pursuits. Our innovative approach to design and functionality has enabled us to set the bar in the industry.
We are committed to fostering a positive work environment that supports the growth and well-being of our employees. Our team is dedicated to providing exceptional customer service and delivering outstanding results.
The Educator role plays a vital part in driving our success as an organization. They are responsible for creating world-class customer experiences in our retail stores by engaging with guests, sharing product knowledge, and speaking authentically about our community and culture.
Key Responsibilities include interacting with guests to ensure a great experience, assessing their needs to provide customized solutions, and facilitating seamless transactions through accurate and timely guest interactions. They also work closely with store leadership to take action on guest feedback and improve the overall experience.
Additionally, Educators contribute to a respectful and inclusive team environment, welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
They perform various tasks such as product presentation, restocking, and cleaning to maintain the luxury environment of the store. They also use in-store technology to support store operations and provide positive guest experiences.
