Customer Experience Ambassador

1 day ago


Dublin, Dublin City, Ireland Permanent TSB Full time

At Permanent TSB, we are committed to delivering exceptional customer experiences through our innovative range of products and services. Our focus is on ensuring that our customers, colleagues, and communities have the support they need to succeed.

As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to drive the efficient delivery of business objectives and day-to-day branch operations in a compliant manner. You will develop your skills through participation in our Collaborative Customer Conversations program, while promoting our Omni-Channel approach to meet the needs of our customers.

You will become familiar with our Customer Segmentation Strategy and participate in in-branch and localised promotional activities within your territory to identify new business opportunities and increase new customer acquisition, while maintaining positive relationships with existing customers.



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