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Customer Success Operations Lead

1 week ago

Dublin, Dublin City, Ireland Datadog Full time

We are seeking a highly motivated and experienced individual to join our Customer Success team as a Commercial Performance Director. In this role, you will be responsible for driving the commercial success of our French region, including owning the full renewal and expansion cycles for our customers.

You will work closely with our CSMs to develop and execute strategies that drive growth and revenue. This will involve owning the commercial success of your segment, leading through influence to drive positive customer outcomes, and solving complex challenges.

Experience working with customers in the French region is essential, along with an understanding of the unique commercial and cultural dynamics of the market. You will also need to have a commercial operator mindset, comfortable negotiating contract terms, overcoming objections, and driving expansion revenue.

We offer a competitive compensation package, comprehensive benefits, and opportunities for professional development and growth.

  • Driving the commercial success of our French region.
  • Developing and executing strategies to drive growth and revenue.
  • Collaborating with our CSMs to deliver exceptional customer outcomes.
  • Fostering a high-performance team culture.