
Care Coordination Specialist
5 days ago
The Client Care Coordinator role is an exceptional opportunity to contribute to the delivery of high-quality homecare services to older adults in Dublin.
About the PositionWe are seeking a highly organised and skilled professional to join our scheduling team in Dublin. As a Client Care Coordinator, you will be responsible for coordinating carer visits and ensuring that client care plans are delivered efficiently.
Main Responsibilities- Coordinating daily and weekly rotas for carers in the community
- Matching carers with clients based on suitability, location, and availability
- Managing changes to schedules due to sick leave, holidays, or emergencies
- Building strong working relationships with carers to support consistent rosters
- Using specialist rostering software to plan resources effectively
- Communicating with clients and families to manage expectations and resolve queries
- Monitoring carer visits using the Carer App and updating as needed
- Working with Care and Quality Managers to align client and carer needs
- Participating in team meetings and contributing to wider office operations
- Prior experience in a scheduling or coordination role
- Strong organisational and time management skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Familiarity with specialist rostering software
- A competitive salary: €35,000-€40,000 paid twice monthly
- A Monday to Friday schedule from 9:00 am - 5:00 pm
- 22 days paid annual leave
- One remote working day per week
- Free on-site parking
- An Employee Assistance Programme
- A Bike to Work Scheme
- Ongoing support and career advancement opportunities
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