Full Time Customer Service Support Specialist

2 days ago

Cork, Cork, Ireland beBeeAdministrative Full time
Customer Service Administrator Role

This is a full-time permanent position in a fast-paced, team-focused environment.

  • You will be the main point of contact for customers and manage a high volume of incoming service calls.
  • Schedule and coordinate field service engineers to meet customer requirements.
  • Liaise with customers on callouts, updates, and service resolutions.

We are looking for someone with strong IT skills and a background in customer service or administration.

Key Responsibilities:

  • Manage a high volume of incoming service calls, ensuring efficient logging and response times.
  • Assist in the preparation of quotes, tenders, and document management.
  • Provide general administrative support including sales admin, customer reception, and day-to-day office operations.

Requirements:

  • Previous experience in a customer service or administration role.
  • Proficient in IT systems, with excellent working knowledge of Microsoft Office.
  • Exceptional communication and interpersonal skills.
  • Ability to multitask and work well under pressure.

Benefits:

  • A supportive and collaborative working environment.
  • Opportunity to grow within a reputable and expanding company.

Contact us at to learn more about this opportunity.

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