Customer Service Specialist

1 day ago

Cork, Cork, Ireland beBeeCustomerService Full time

Job Title: Customer Service Specialist

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Job Description:

The successful candidate will be responsible for delivering exceptional customer service to our clients. This involves providing timely and accurate responses to customer inquiries, resolving issues efficiently, and maintaining a professional demeanor at all times.

Key Responsibilities:

  • Handle customer calls, emails, and other correspondence in a professional and courteous manner.
  • Resolve customer complaints and issues in a timely and effective manner.
  • Provide product information and training to customers as needed.
  • Work collaboratively with internal teams to ensure seamless customer service delivery.

Requirements:

  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and adapt to changing priorities.
  • Proven ability to deliver results-oriented customer service.
  • Familiarity with CRM software and Microsoft Office suite is an asset.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.

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