
Digital Customer Support Expert
4 days ago
Join our team as a Technical Support Specialist and be part of a dynamic group shaping the future of commerce. You will work in a fast-paced 24x7 environment, collaborating with colleagues to deliver exceptional customer experiences.
">Key Responsibilities:- Provide top-notch phone, email, and chat-based technical support to customers, utilizing standard operating procedures to improve customer satisfaction.
- Develop solutions to resolve issues and create lifelong promoters of our brand.
- Communicate with management teams and developers to enhance product functionality and address concerns.
- Decrease incoming volume by striving toward first contact resolution and proactively advising customers on best practices.
- Assist customers with common billing, invoice, and account issues.
- A strong work ethic demonstrating dedication to excellence is required; experience in customer-facing roles and service-oriented environments is essential.
- Exceptional ability to utilize self-service resources (internal guides, Google-fu, external service portals, etc) to find solutions is mandatory.
- A strong aptitude toward various web, eCommerce, and hosting technologies and how they interact is necessary.
We celebrate diversity and inclusivity, creating an atmosphere where everyone can contribute, grow, and thrive. As an equal opportunity employer, we welcome applicants from diverse backgrounds.
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Cork, Cork, Ireland Amazon Ireland Support Services Limited Full timeSocial network you want to login/join with:Program Specialist, D2C2, Digital and Device Command Center, Corkcol-narrow-leftClient:Amazon Ireland Support Services LimitedLocation:Cork, IrelandJob Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:ec4b80594f71Job Views:6Posted: Expiry Date: col-wideJob Description:Are you someone who cares...
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Customer Support French Fintech
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Support Expert
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Customer Service Expert
3 days ago
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Customer Assistant
3 days ago
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Customer Assistant
19 hours ago
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Digital Systems Technical Coordinator
6 days ago
Cork, Cork, Ireland beBeeTechnical Full timeDigital Systems Technical CoordinatorWe are seeking a highly skilled Digital Systems Technical Coordinator to join our team.The successful candidate will have experience working on digital systems, software platforms, and industrial control systems.Strong technical knowledge of system integration, networking, databases, and cybersecurity principles is...
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Digital System Specialist
10 hours ago
Cork, Cork, Ireland beBeeDigital Full time €55,000 - €85,000Job DescriptionWe are seeking a Digital Systems Technical Coordinator to join our team. This role involves managing, coordinating, and supporting the technical team responsible for the delivery of digital systems.As the central point of contact for all digital systems-related technical activities, you will coordinate between different workstreams under the...
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Digital Systems Coordinator
6 days ago
Cork, Cork, Ireland beBeeAutomation Full timeJob Title:Digital Systems CoordinatorJob DescriptionThe role involves coordinating and managing the deployment, integration, and optimization of digital systems to support business operations. This includes planning, overseeing, and ensuring effective utilization of software applications, control systems, and data platforms.Key Responsibilities1....
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Digital Systems Specialist
1 day ago
Cork, Cork, Ireland beBeeDigital Full time €60,000 - €120,000Job SummaryWe are seeking an experienced Digital Systems Technical Coordinator to join our team. The successful candidate will be responsible for managing, coordinating and supporting the technical team responsible for delivering digital systems.This role requires strong technical knowledge of system integration, networking, databases and cybersecurity...