Front Office Operations Manager

2 weeks ago


Ennis, Clare, Ireland Career Vision Recruiters Full time

At Career Vision Recruiters, we are seeking an experienced Front Office Manager to lead our hospitality establishment in Ennis. As a key member of our team, you will be responsible for managing all aspects of the department's operational function.

The successful candidate will maintain consistent standards of service, ensuring guest satisfaction while creating a work environment that supports organisational values.

Main Responsibilities

  • Ensure the guests experience is of the highest quality.
  • Lead the team to achieve goals in relation to mystery audits, customer comment index, quality evaluations and hotel standards.
  • Develop and motivate the Front office team, preparing them for future career opportunities.

Requirements

  • 2-3 years experience in a Front office leadership role.
  • Excellent people leadership and development skills.
  • Strong organisational skills and ability to delegate tasks effectively.
  • A warm, friendly and approachable personality when interacting with colleagues and guests.

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