
Support Quality Expert
2 days ago
About ManpowerGroup Ireland
ManpowerGroup Ireland is a leading workforce solutions provider dedicated to helping companies find, engage, and manage the right talent to achieve their business goals. Our commitment to innovation, flexibility, and customer-centricity drives us to deliver exceptional service and support to our clients and candidates alike.
CX Quality Analyst Opportunity
This exciting opportunity offers you the chance to join our esteemed client, Dropbox, as a Customer Experience Quality Analyst. As a key member of the CX Quality team, you will be responsible for analyzing customer interactions and identifying areas for improvement, ensuring exceptional customer experiences and loyalty.
Main Responsibilities:
- Develop and implement quality improvement initiatives to enhance customer satisfaction and retention
- Collaborate with cross-functional teams to drive quality initiatives and process improvements
- Provide coaching and feedback to support agents to ensure exceptional customer service
Necessary Skills:
- Proven track record of success in a quality assurance or related role, preferably in a fast-paced, dynamic environment
- Strong analytical and problem-solving skills, with ability to interpret complex data and drive business insights
- Effective communication and interpersonal skills, with ability to build strong relationships with diverse stakeholders
- Able to adapt quickly to changing priorities and deadlines
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Pharmaceutical Quality Expert
3 days ago
Dublin, Dublin City, Ireland Astellas Full timeAstellas prioritizes innovation and quality, fostering a culture of continuous improvement.We empower our staff to pursue brilliant science and convert it into tangible benefits for patients.As a Pharmaceutical Quality Expert, you will be responsible for fostering a culture of cGMP & Quality awareness.The OpportunityYou will work closely with Quality...
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Quality Assurance Expert
5 days ago
Dublin, Dublin City, Ireland Mastercard, Inc. Full timeOur PurposeAt Mastercard, we believe that quality matters. That's why we're dedicated to delivering high-quality software solutions that meet the needs of our stakeholders, including consumers, merchants, issuers, and governments.We're looking for a skilled Quality Assurance Expert to join our team and help us build and ship better products. As a Quality...
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Cx Quality Expert
2 days ago
Dublin, Dublin City, Ireland Manpower Ireland Full timeAre you a detail-oriented and results-driven professional looking for a challenging role? Do you have a passion for delivering exceptional customer experiences?Manpower Ireland is seeking a highly skilled Cx Quality Expert to join our team and work closely with our CX-Quality team at Dropbox. In this role, you'll be responsible for identifying areas of...
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Technical Support Expert
3 days ago
Dublin, Dublin City, Ireland Amazon Full timeWe are seeking a highly experienced Technical Support Expert to join our team at Amazon Web Services. As a Technical Support Expert, you will be responsible for providing expert-level technical support to our customers, ensuring that they receive the highest level of service and support possible. This includes troubleshooting complex technical issues, making...
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Regulated Quality Expert
5 days ago
Dublin, Dublin City, Ireland CPL Full timeJob OverviewCPL, a leading pharmaceutical company, is seeking a Regulated Quality Expert to join our team. This role will be responsible for ensuring compliance with Good Manufacturing Practice (GMP) and Good Distribution Practice for Medicinal Products (GDP) regulations.Main Responsibilities- Support the Quality Manager in maintaining compliance with GMP...
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Expert Quality Manager Opportunities
6 days ago
Dublin, Dublin City, Ireland VickerStock Full timeVickerStock is committed to connecting the highest calibre quality professionals with top clients across Northern Ireland. With a deep understanding of the industry and a passion for excellence, our recruitment specialists provide expert advice and support every step of the way.We believe that quality professionals are the backbone of any successful...
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Quality Assurance Expert
4 days ago
Dublin, Dublin City, Ireland Esw Full timeQuality Assurance Team MemberWe are recruiting a seasoned Automation Quality Specialist to join our Quality Assurance team in Madrid.In this role, you will play a critical part in ensuring the highest standards of quality in our e-commerce platform.Your key responsibilities will include:Designing and implementing automated testing frameworks to increase...
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Quality Assurance Expert
19 hours ago
Dublin, Dublin City, Ireland IMSM Full timeWe are seeking an experienced Quality Assurance Expert to join our team at IMSM. As a key member of our quality assurance department, you will play a critical role in ensuring that our services meet the highest standards of quality and excellence.About the Job:You will be responsible for conducting quality audits and assessments to identify areas for...
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Meta Quality Expert
4 days ago
Dublin, Dublin City, Ireland Meta Full timeAbout MetaAt Meta, we are dedicated to improving product health and user experience through direct support interactions and scalable solutions. Our Global Operations team focuses on managing a broad vendor workforce, delivering customer-centric solutions, and driving accountability for operational excellence.We achieve this by collaborating with...
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Support Expert
3 days ago
Dublin, Dublin City, Ireland Amazon Full timeJob DescriptionWe're looking for a Support Expert to join our Global Support team. As a key member of our team, you'll be responsible for providing exceptional support to our customers, including resolving complex technical issues and collaborating with internal teams to drive process improvements.You'll work closely with our customers to understand their...
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Quality Control Expert
3 days ago
Dublin, Dublin City, Ireland CPL Full timeWe are seeking a highly skilled Quality Control Expert to join our team at our state-of-the-art site in Dublin, Grange Castle. This is an exciting opportunity for an experienced professional to take on a challenging role with hybrid working arrangements.About the Job:Key Responsibilities:Manage external analytical method transfer and new product introduction...
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Construction Quality Expert
4 weeks ago
Dublin, Dublin City, Ireland Oradeo Full timeAbout Our OpportunityWe are currently seeking an experienced Construction Quality Expert to join our team. The successful candidate will be responsible for ensuring that all quality control processes are implemented effectively across multiple projects.Job DescriptionThe successful candidate will be responsible for developing and implementing quality...
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Global Development Quality Standards Expert
7 hours ago
Dublin, Dublin City, Ireland Regeneron Ireland DAC Full timeAbout the Role: We are seeking a highly experienced Senior Manager, Global Development Quality Standards to join our team at Regeneron Ireland DAC. The ideal candidate will have a strong background in quality management systems and experience in supporting teams with activities related to the maintenance of global development quality standards.This is a...
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Customer Support Expert
7 hours ago
Dublin, Dublin City, Ireland The City Bin Co. Full timeThe City Bin Co. is seeking a talented Customer Support Expert to join our team in Oranmore, Galway. As a key member of our customer support team, you will be responsible for delivering exceptional customer service, responding to queries, and providing support to customers.Your responsibilities will include:Handling customer inquiries and resolving...
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Healthcare Quality and Compliance Expert
2 days ago
Dublin, Dublin City, Ireland HCI Full timeJob DescriptionWe are seeking a highly motivated Healthcare Quality and Compliance Expert to join our team at HCI. As a key member of our organization, you will play a critical role in ensuring the delivery of high-quality healthcare services while maintaining regulatory compliance.In this position, you will be responsible for leading and supporting the...
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Air Quality Expert
4 days ago
Dublin, Dublin City, Ireland Elk Recruitment Full timeWe are searching for an Air Quality Expert to work with our client, Ireland's leading BER assessment & Certification Company.The successful candidate will have a broad understanding of ventilation options/systems and their design/testing requirements under Part (F).About the Role:Develop and implement ventilation strategiesCollaborate with colleagues to...
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Chemistry Quality Control Expert
2 days ago
Dublin, Dublin City, Ireland Cpl Resources - TEG Full timeAbout the OpportunityCpl Resources - TEG, in partnership with Pfizer, is seeking a skilled Chemistry Quality Control Expert to join their team at the Grange Castle site in Dublin.Key Responsibilities:Perform analysis of quality control samples, including raw materials, in-process, intermediates, stability, and finished products, in line with Current Good...
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Support and Enablement Expert
6 days ago
Dublin, Dublin City, Ireland Themis Solutions Inc. Full timeAs a Support and Enablement Expert at Themis Solutions Inc., you will be responsible for providing world-class support and enablement to our customers. You will work closely with our sales, marketing, and product teams to develop and deliver engaging content, training programs, and other resources that help our customers get the most out of our products and...
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Biotechnology Quality Assurance Expert
5 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeWe are seeking a Biotechnology Quality Assurance Expert to join our team at TN Ireland. As a Quality Systems Specialist, you will be responsible for providing quality assurance expertise in a regulated environment.About the Role:We are looking for an experienced professional with a strong background in quality assurance and regulatory compliance.The ideal...
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Quality Assurance Expert
2 days ago
Dublin, Dublin City, Ireland Cpl Healthcare Full timeCpl Healthcare is seeking a highly skilled Quality Assurance Expert to join their team. This role will be responsible for ensuring the quality and compliance of our pharmaceutical products.Job DescriptionThe Validation Specialist Lead will lead projects related to computer system validation, data integrity, and change control. They will assess changes for...