Corporate Tenant Improvement Manager

Job Description:

We are seeking a seasoned professional to lead the successful delivery of large-scale tenant improvement projects across the EMEA region.

This high-impact role demands strategic project management skills, expertise in tenant improvement processes, and the ability to navigate complex stakeholder landscapes across diverse EMEA markets.

The ideal candidate will have a proven track record in capital project program management, with extensive experience in managing multiple concurrent large-scale capital projects focused on tenant improvements and office fit-outs in a corporate real estate setting.

Key Responsibilities:

• Program & Project Delivery Leadership (Tenant Improvements)

1. Oversee the entire lifecycle of multiple, concurrent large-scale tenant improvement projects ($1M - $20M+) across the EMEA region, ensuring successful delivery from design development and procurement through construction, commissioning, and close-out.
2. Implement and champion robust program management methodologies and best practices for tenant improvement projects, ensuring consistency, efficiency, and adherence to global governance standards.
3. Drive accountability for project performance, ensuring individual projects within your assigned program adhere to scope, budget, schedule, and quality requirements.
4. Lead the selection, negotiation, and management of regional vendors, general contractors, architects, and consultants, fostering strong partnerships and ensuring optimal performance within the EMEA market.
5. Proactively identify, assess, and mitigate program-level risks specific to tenant improvement projects in EMEA, including local regulations, market fluctuations, and operational challenges.

Capital Planning & Financial Stewardship:

• Play a key role in the annual and multi-year capital planning process for EMEA tenant improvement projects, providing crucial regional insights, project forecasts, and budget recommendations to the Director, Global Workplace Design & Construction.
• Manage and optimize regional program budgets, including detailed forecasting, expenditure tracking, cost control, and identifying value engineering opportunities across your assigned portfolio.
• Monitor individual project expenditures and overall program financial performance, providing accurate, timely, and insightful reporting to the Director and relevant stakeholders.
• Ensure adherence to financial controls and procurement policies for all capital project expenditures.

Strategic Stakeholder & Partnership Management:

• Serve as a primary point of contact and strategic partner for regional and global internal stakeholders (e.g., Real Estate & Facilities, IT, HR, Legal, Security, local business leadership) and external partners across EMEA.
• Facilitate clear, consistent, and proactive communication regarding program status, risks, milestones, and financial performance to all relevant stakeholders, including contributing to executive-level reporting.
• Collaborate with internal design teams and external consultants to ensure that tenant improvement projects align with global design philosophy, aesthetics, and established design standards and guidelines.
• Support change management initiatives related to new office spaces and significant tenant improvements, ensuring smooth transitions for employees.

Continuous Improvement & Compliance:

• Contribute to the continuous improvement of capital project delivery processes and tools, sharing best practices and lessons learned from the EMEA region.
• Ensure all tenant improvement projects are delivered in strict compliance with relevant local EMEA regulations, building codes, environmental standards, and company policies.

Qualifications:

• Bachelor's degree in Construction Management, Architecture, Engineering, Facilities Management, or a related field.
• A Master's degree or relevant advanced certification is a plus.
• PMP (Project Management Professional) certification or other equivalent certifications (e.g., PgMP, RICS, APM) are highly preferred.
• 10+ years of progressive experience in program or senior project management, with a minimum of 7 years specifically managing large-scale capital projects (>$1M, preferably >$5M per project) focused on tenant improvements and office fit-outs in a corporate real estate setting.
• Demonstrated expertise in managing tenant improvement projects across the EMEA region, including a strong understanding of local regulations, market dynamics, and cultural nuances in diverse countries.
• Proven track record of successfully managing multiple concurrent capital projects (program management), delivering them on time, within budget, and to high-quality standards.
• Strong understanding of the tenant improvement project lifecycle, including design management, procurement, construction administration, and close-out.
• Solid financial acumen, with extensive experience in developing, managing, and contributing to multi-million dollar capital project budgets.
• Exceptional leadership, negotiation, problem-solving, and decision-making skills with the ability to influence and align diverse stakeholders at all organizational levels.
• Excellent communication and interpersonal skills, capable of building strong relationships and presenting complex information clearly and concisely to senior leadership.
• Ability to thrive in a fast-paced, high-growth, global environment, demonstrating resilience and adaptability.
• Fluency in English is required; proficiency in other EMEA languages (e.g., German, French, Dutch) is a significant advantage.
• Experience working for or closely with leading global technology companies known for innovative workplace solutions.
• Familiarity with advanced project management software and tools (e.g., Procore, Smartsheet, BIM 360).
• Knowledge of sustainable building practices (e.g., LEED, BREEAM) and smart building technologies within the context of tenant improvements.
• Experience with complex lease agreements and work letters pertaining to tenant improvements.

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