Returns Customer Support Specialist

1 week ago

Dublin, Dublin City, Ireland beBeeCustomerService Full time €30,000 - €40,000
Customer Service Role Overview

This position involves delivering top-notch customer experiences across the entire rental process.

Key Responsibilities:
  • Collaborate with colleagues to ensure timely delivery and return of vehicles.
  • Maintain exceptional standards in customer service and vehicle condition.
  • Process workshop vehicles in accordance with established operating procedures.
  • Regularly communicate with fleet supervisors and damage department staff.
Required Skills:
  • Hold a full, clean B driving license for at least 2 years.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively within a fast-paced team environment.
Employee Benefits:
  • Competitive salary package.
  • Starting 29 days annual leave (including bank holidays), increasing with length of service.
  • Monthly uncapped commission.
  • Medical expense refund scheme.
  • Enhanced statutory sick pay.
  • Pension scheme.
  • Maternity and paternity benefits.
  • Access to employee discounts platform.
  • Life Assurance.
  • Employee Assistance Programme.

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