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Operations Manager

2 weeks ago

Dundalk, Louth, Ireland beBeeSite Full time

**Job Title:**

Operations Manager - Customer Experience Specialist

 

The ideal candidate will be a seasoned professional with 1-2 years of experience in managing customer-facing operations. They should possess excellent communication skills, be able to work well in a team environment, and have a strong ability to adapt to new tasks.

 

Key Responsibilities:
  • Customer Service Standards:
    • Deliver exceptional customer service standards at all times.
    • Foster a positive and welcoming environment for customers.
  • Sales and Performance:
    • Drive sales growth by identifying opportunities to improve customer engagement and loyalty.
    • Collaborate with the team to achieve sales targets and exceed performance expectations.
  • Administrative Tasks:
    • Manage cash handling and stock control procedures to ensure optimal store performance.
    • Mentor and develop employees through coaching and training programs.
Benefits:
  • Private Healthcare: Available after 3 months of service.
  • Employee Discounts: Exclusive discounts on Bakewell Deli foods and hot drinks.
  • Bike to Work Scheme: Available after 6 months of service.
  • Wellbeing Platform: Micro-modules and articles to support mental health and wellbeing.
  • Employee Assistance Program: Confidential counselling service for personal, family, work, and money matters.
  • Flexible Schedules: Adapt to changing business needs.
  • Company Pension Scheme: Secure financial future.
  • Exclusive Offers: Broadband and mobile plans.
  • Refer a Friend Scheme: Incentivize employee referrals.
  • Development Opportunities: Online and classroom-based learning programs.
About Us:

We are a leading organization committed to delivering exceptional customer experiences. Our team is dedicated to creating a positive and supportive environment that fosters growth and development.

 

To Apply: Please forward your CV via the APPLY Now button below.