Client Relationship Manager

As a Client Services Vice President, you will be responsible for managing a portfolio of clients and deals within the Structured Finance team. This involves overseeing all aspects of Collateralised Loan Obligation (CLO) and Loan Fund transactions to ensure they are managed efficiently and effectively.

• Oversee a portfolio of clients and deals within the Structured Finance team, ensuring all aspects of Collateralised Loan Obligation (CLO) and Loan Fund transactions are managed efficiently and effectively.
• Act as the main relationship manager and senior escalation point for assigned clients, fostering strong connections and ensuring their needs are met with care and professionalism.
• Provide guidance, mentorship, and oversight to junior team members, supporting their development while maintaining high standards of client service across the team.
• Collaborate closely with sales teams and various internal departments to ensure seamless delivery of services and prompt resolution of client queries.
• Review transaction documentation in partnership with in-house legal experts both before and after deal closings to guarantee accurate processing and settlement of related transactions.
• Manage the production and timely delivery of compliance reports, European Securities and Markets Authority (ESMA) reporting, payment date reports, daily cash management tasks, and other regulatory requirements.
• Liaise regularly with clients, counterparties, and relevant internal stakeholders to ensure all transactions are executed smoothly and any issues are addressed promptly.
• Ensure effective processing of cash payments, instructed investments, custody securities settlements, and other operational activities associated with structured finance deals.
• Champion best practices in client servicing by continuously seeking ways to enhance processes and improve overall client satisfaction.
• Support the implementation of new initiatives within the team aimed at improving efficiency, knowledge sharing, and service quality.

• Demonstrated experience in structured finance environments with a focus on client services roles involving Collateralised Loan Obligations (CLO) or Loan Funds.
• Comprehensive understanding of global financial services industry dynamics as well as debt capital markets operations relevant to structured finance.
• Proven ability to build rapport with clients through excellent interpersonal skills combined with a nurturing approach that supports long-term relationship building.
• Strong communication abilities complemented by a track record of developing junior staff members through considerate guidance and support.
• In-depth knowledge of payment processing procedures along with familiarity in issuing & paying agency operations within capital markets contexts.
• Experience reviewing structured finance transaction documentation both pre- and post-closing stages in collaboration with legal professionals.
• Ability to manage multiple priorities simultaneously while maintaining attention to detail across compliance reporting requirements such as ESMA reporting or payment date reports.
• A collaborative mindset that thrives in communal settings where teamwork is valued above individual achievement.
• Commitment to continuous learning demonstrated by participation in training programmes or willingness to embrace new challenges within evolving regulatory frameworks.

This organisation offers an inclusive environment where your personal development is prioritised alongside business objectives. Flexible hybrid working arrangements empower you to tailor your schedule around what matters most outside work while still contributing meaningfully within your team. The benefits package is thoughtfully designed: from private healthcare coverage for you and your family through life assurance schemes right down to practical perks like travel savings programmes or retail discounts.

Employees enjoy generous annual leave entitlements plus additional volunteering days so they can give back locally or globally. Continuous learning is embedded into the culture here; whether it's formal training sessions or informal coaching from knowledgeable colleagues who genuinely want you to succeed. The company's dedication extends beyond its workforce-it actively champions diversity, equity, inclusion initiatives recognised by respected industry awards year after year.

If you are ready to take on an influential role where your expertise in structured finance can truly shine while enjoying unparalleled support for your wellbeing-this is your moment.