Coffee Solutions Coordinator

4 days ago

Belfast, Ireland beBeeInstallation Full time €40,000 - €60,000
Job Title: Frank & Honest Coordinator

This is a fantastic opportunity to join our team as a planning and installation coordinator for Frank & Honest coffee solutions.

Key Responsibilities:
  • Installation Excellence: Coordinate and manage the installation of automated coffee machines with third-party agencies in various locations, ensuring timely and efficient setup.
  • Maintain Coffee Machine Database: Maintain a comprehensive database with the location, status, and performance of coffee machines across different stores.
  • Communication and Planning: Communicate installation plans, timelines, and requirements to internal teams, third-party agencies, and store managers to ensure a smooth installation process.
  • In-Store Training: Provide in-store training on equipment use and troubleshooting support during and after installs.
  • Coffee Excellence Audits: Conduct regular Coffee Excellence audits in stores and share insights to drive operational improvements.
Stock Management and Ordering:
  • Effective Stock Control: Oversee the effective management of Frank & Honest consumables and stock levels in-store, conducting regular stock takes.
  • Train Store Personnel: Ensure store personnel are trained on stock control by registering on the Musgrave Institute.
  • Automated Ordering: Work closely with store teams to manage day-to-day stock control and automated ordering.
  • Waste Management: Implement best practices for waste management within the stores.
Rollout Support:
  • Sign-up Process: Assist the Finance and MNI sales teams with the sign-up process for all Frank & Honest agreements.
  • Financial Updates: Collaborate with the F&H Financial Analyst, providing updates on roll-out plans, changes, and budget status.
  • Point-of-Sale Materials: Ensure all required point-of-sale materials and digital tools are available for installations and upgrades.
  • On-Site Support: Provide on-site support for all installations across Northern Ireland.
  • Purchase Orders: Manage purchase orders through I-Procurement, ensuring smooth processing.
  • Installation Administration: Coordinate installation plans, machine relocations, removals, and pre/post-installation administration to ensure asset records are up-to-date.
Requirements:
  • Competitive Sales Environment Experience: Minimum 2 years of experience in a competitive sales environment, ideally within retail, foodservice, or the coffee sector.
  • Third-Party Supplier Experience: Proven experience working with third-party suppliers and technical teams.
  • Stock Forecasting Expertise: Expertise in stock forecasting in line with rollout plans.
  • Microsoft Office Proficiency: Proficiency in Microsoft Office, particularly Excel (cell formatting, formulas, data validation), and experience with Word, Power Point, and Teams.
  • Performance Target Achievements: A solid track record of meeting and exceeding performance targets.

This role requires strong interpersonal and influencing abilities, excellent organizational, planning, and time management skills, keen attention to detail, methodical problem-solving skills, and a customer-focused approach with strong commercial awareness.

We value diversity and are an equal opportunities employer. We encourage candidates from diverse backgrounds to apply. If you require any accommodations to perform at your best during the interview process, please don't hesitate to let us know.

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